Assistance and Contact Details

Service Hotline
2272 2222 (If you are calling from a land/fixed line within KL/Selangor)
03 - 2272 2222 (If you are calling from a mobile phone or from other states within Malaysia)
+ 603 2272 2222 (If you are calling from outside Malaysia)

Address
LOVE.com.my Sdn Bhd (641703-T)
104, Jalan Sultan Abdul Samad,
Brickfields,
50460 Kuala Lumpur,
Malaysia.

Customer Assistance / Product Order Enquiry / General Feedback
If you would like to get intouch with us, kindly use our Enquiry Form and we will get back to you as soon as we can.

INTERNET STORE AND SELF SERVICE PAYMENT

Monday - Sunday	24 Hours A Day 365 Days a Year	OPENS ALL THE TIME, EVERYDAY, THROUGHOUT THE YEAR!

DELIVERY TEAM

Day	Time (local M'sia time GMT+8)	Notes
Monday - Friday	12:00am - 8:59am	Delivery Time surcharge may be waived depending on order value.
	9:00am - 6:00pm	FREE DELIVERY TIME, NO EXTRA CHARGES.
	6:01pm - 12:00am	Delivery Time surcharge may be waived depending on order value.
Saturday	12:00am - 8:59am	Delivery Time surcharge may be waived depending on order value.
	9:00am - 1:00pm	FREE DELIVERY TIME, NO EXTRA CHARGES.
	1:01pm - 12:00am	Delivery Time surcharge may be waived depending on order value.
Sunday	12:01am - 11:59pm	Delivery Time surcharge may be waived depending on order value.

CUSTOMER CONTACT CENTRE

Day	Time (local M'sia time GMT+8)	Notes
Monday - Friday	12:00am - 8:59am	Online enquiries only.
	9:00am - 6:00pm	PHONE & ONLINE ENQUIRIES ALL UP AND RUNNING.
	6:01pm - 12:00am	Online enquiries only.
Saturday	12:00am - 8:59am	Online enquiries only.
	9:00am - 1:00pm	PHONE & ONLINE ENQUIRIES ALL UP AND RUNNING.
	1:01pm - 12:00am	Online enquiries only.
Sunday	12:01am - 11:59pm	Online enquiries only.

LAST ORDER

Day	Time (local M'sia time GMT+8)	Last Order* (Order Accepted and Payment Received)
Special Note: We strongly encourage you to place your orders as early as possible because orders are produced and delivered on a First-In First-Out Basis (unless Special Request is received and agreed).
Monday	12:00am - 10:59am	Previous Saturday, 11:00am
	11:00am - 6:00pm	MONDAY before 3:00pm
	6:01pm - 12:00am	Monday before 3:00pm
Tuesday	12:00am - 10:59am	Monday before 3:00pm
	11:00am - 6:00pm	TUESDAY before 3:00pm
	6:01pm - 12:00am	Tuesday before 3:00pm
Wednesday	12:00am - 10:59am	Tuesday before 3:00pm
	11:00am - 6:00pm	WEDNESDAY before 3:00pm
	6:01pm - 12:00am	Wednesday before 3:00pm
Thursday	12:00am - 10:59am	Wednesday before 3:00pm
	11:00am - 6:00pm	THURSDAY before 3:00pm
	6:01pm - 12:00am	Thursday before 3:00pm
Friday	12:00am - 10:59am	Thursday before 3:00pm
	11:00am - 6:00pm	FRIDAY before 3:00pm
	6:01pm - 12:00am	Friday before 3:00pm
Saturday	12:00am - 10:59am	Friday before 3:00pm
	11:00am - 6:00pm	SATURDAY before 11:00am
	6:01pm - 12:00am	Saturday before 11:00am
Sunday	12:00 am - 11:59am	Saturday before 11:00am
Special Note: We strongly encourage you to place your orders as early as possible because orders are produced and delivered on a First-In First-Out Basis (unless Special Request is received and agreed).

* If Last Order Date falls on a public holiday, the immediate predessessing working day and time is treated as the adjusted Last Order Date