All You Need to Know
Answers to your often-asked questions.
10. Cancellation Policy
Once a payment is made, the order becomes strictly non-cancellable. This is due to the perishable nature of the products. Only in rare and exceptional case, for example, the customer place the order one week in advance of the delivery date, and cancellation is made 3 days before delivery date. Even this is subject to a minimum handling fee of RM10 per order. Cancellation is strictly not possible during peak season like Valentine's Day, Mother's Day etc.
Conversion rates FAQ.