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Personal Data Protection

Overview

Love Florist Sdn. Bhd. fully subscribes to the contents of the Personal Data Protection Act 2010 (Source: www.pdp.gov.my)

We have taken multiple actions to ensure all your personal data is safe all the time. In addition, we have implemented a reward scheme for customers and whistleblowers when situation of non-compliance appears. Please read our Reward Scheme as follows.

 

REWARD SCHEME (EARN UP TO RM10,000.00)

1. Reward of RM10,000.00 (Ten Thousand Ringgit Malaysia) per customer whistleblower in cases where Love Florist successfully wins a case against person/s who has stolen data.

 

2. Reward of RM1,000.00 (One Thousand Ringgit Malaysia) per customer whistleblower when we utilise the evidence presented in the court of law and the customer whistleblower assist in the entire process of evidence submission against the person/s who has stolen data.

 

3. Reward of RM100.00 (One Hundred Ringgit Malaysia) per customer whistleblower where we have analysed evidence submitted is complete enough for us to utilise for further action to be taken. This is independent of action taken / to be taken against the alleged person/s who has stolen data.

 

As such, how would you as a customer know if your data has been stolen or how to qualify for the reward scheme above? Please read on the next section on Data Theft.

 

HOW WOULD I KNOW MY DATA HAS BEEN STOLEN?

You as a visitor or customer to our website, would have left certain information such as but not limited to your name, your email, your mobile phone or landline. Data you take for granted sometimes but very valuable to a data thief.

The data thief would normally in future attempt to contact you via email, sms, whatsapp, facebook, instant messaging, telephone call or any other forms of communication to promote similar competing services as Love.com.my or related services. If you haven't heard of them before, naturally, how would they know how to contact you? This will be the most obvious sign that your data may have been stolen. 

 

SO WHAT DO I DO NEXT IF I SUSPECT MY DATA HAS BEEN STOLEN?

This is the easy part, but requires some acting on your part. We will encourage you to gather more evidence such as keeping records of their communication attempts such as sms, instant messages, emails and save a copy immediately.

You can even do more! Like placing an order with them and obtain all evidences produced thereafter.

Once you have obtain all the evidence, please submit it on to us for evaluation :-)

 

WHY WOULD SOMEONE BE ABLE TO STEAL DATA EVEN THOUGH LOVE.COM.MY HAS TAKEN MEASURES TO PROTECT THE DATA?

While a great majority of communication are done securely over the internet, it is impossible to ensure 100% protection. This is due to the high usage of mobile devices with cameras and plain old copying of information manually. We can't mention more here, not trying to teach the thief how to do their job.

As such, although Love has invested heavily in security, the next step is also comprehensively invest in detection and enforcement against non-compliances. There is where you as a victim need to step up.

 

WHY WOULD I WANT TO GIVE EVIDENCE? APART FROM BEING REWARDED MONETARILY?

We live in a community and how we want our community to live depends on each and everyone of our contribution. Do not underestimate your individual contribution to this cause. Our common community objective is simple, that is to identify and eliminate data thieves.

Why would you tolerate someone who takes your private information and utilises is for personal financial gain? This are very sensitive information that Love works hard everyday to protect.

At Love, we strongly believe in privacy and data protection, that is what makes us put up the money where we believe matters. We will reward you as a customer whistleblower and we will finance the entire prosecution team to ensure a smooth and swift justice.

 

HAVE A FEELING THAT YOU ARE A VICTIM AND READY TO DO SOMETHING YOU FEEL IS RIGHT? 

 

Then contact us, we will comprehensively evaluate your evidence and give you further guidance accordingly.

 

Email us at: dataprotection[a]love.com.my  ( Replace [a] with @ )

 

Your email will go to our select fraud team, management team and investigated immediately.

Kindly do not send normal operational enquiries email to the above, as they will be forwarded on and delayed.

 

Thank you.

 

The Management

Love Florist Sdn Bhd

 

OTHER INFORMATION:

WHO IS A DATA THIEF?

Click here to find out.

 



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